Welcome to Menaport, an online marketplace dedicated to showcasing Middle Eastern & North African designers. Protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.menaport.com (the “Website”).

By using our Website, you acknowledge and agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect various types of personal and non-personal data to provide you with an optimal shopping experience.

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a. Personal Information

When you create an account, make a purchase, or sign up for exclusive deals, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Information (securely processed via third-party payment gateways)

• Account Credentials (if applicable)

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b. Non-Personal Information

We automatically collect certain technical data when you browse our Website, including:

• IP Address & Device Information

• Browser Type & Operating System

• Pages Visited & Time Spent on Site

• Shopping Behavior & Preferences

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c. Cookies & Tracking Technologies

Menaport uses cookies, tracking pixels, and similar technologies to enhance your experience, improve our services, and analyze website traffic. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

We collect and process your data to:

• Process Orders & Deliver Products – Ensure smooth transactions and shipping.

• Personalize User Experience – Provide tailored recommendations and promotions.

• Enhance Customer Support – Respond to inquiries and resolve issues.

• Improve Website Functionality – Analyze usage trends and optimize performance.

• Ensure Security & Fraud Prevention – Protect user data and prevent fraudulent activity.

If you subscribe to our marketing communications, we will send you exclusive deals, new arrivals, and promotional offers (you can opt out anytime).

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3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties in the following cases:

• Service Providers – Payment processors, shipping carriers, and IT support services assisting with website operations.

• Legal & Regulatory Compliance – If required by UAE law, court order, or government authority.

• Business Transfers – In the event of a merger, acquisition, or sale of assets.

All third-party service providers are required to comply with UAE data protection regulations and use your information only for specified purposes.

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4. Data Security & Protection

Menaport follows UAE Data Protection Laws and implements secure encryption, firewall protections, and data access controls to safeguard your information. While we strive to protect your personal data, we cannot guarantee absolute security due to the nature of online transactions.

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5. Your Rights & Choices

Under UAE privacy laws, you have the right to:

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a. Access & Update Your Information

You can view, edit, or delete your account details by logging into your profile or contacting our support team.

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b. Opt-Out of Marketing Communications

You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

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c. Cookie Preferences

Manage or disable cookies through your browser settings to control tracking preferences.

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d. Account Deletion

To permanently delete your account, please email our support team.

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6. Third-Party Links & Services

Menaport may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review external site policies before sharing personal information.

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7. Children's Privacy

Menaport does not knowingly collect data from individuals under 18 years old. If we become aware of such data collection, we will take immediate action to remove the information.

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8. Compliance with UAE Data Protection Laws

Menaport adheres to the UAE Personal Data Protection Law (PDPL) and other applicable privacy regulations, ensuring the lawful collection, processing, and storage of personal information.

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9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

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10. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@menaport.com
📍 Address: International Freezone Authority, Dubai Silicon Oasis

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